Privacy & Data Protection

At Arrimaide, we take your privacy seriously. We are committed to protecting your personal information and ensuring that your data is handled securely and responsibly. Your trust is paramount to us, and we've built our platform with privacy by design principles.

• Personal information (name, email address, educational institution)
• Learning preferences, goals, and academic level
• Performance data from assessments, lessons, and practice sessions
• Usage information (how you interact with our platform)
• Device information and browser data for technical optimization

• Personalize your learning experience with AI-driven recommendations
• Improve our AI algorithms and educational content quality
• Provide responsive customer support and technical assistance
• Send important updates about our service and new features
• Generate anonymous analytics to enhance platform performance
• Ensure compliance with Quebec educational standards

• End-to-end encryption of all sensitive personal information
• Regular third-party security audits and penetration testing
• Strict access controls and multi-factor authentication for staff
• Compliance with GDPR, PIPEDA, and Quebec privacy regulations
• Secure cloud infrastructure with redundant backups
• Anonymous data processing wherever technically possible

• Access and download all your personal data in portable format
• Request corrections or updates to your personal information
• Delete your account and all associated data permanently
• Opt-out of certain data processing activities
• Withdraw consent for data processing at any time
• Request detailed reports on how your data is being used